Salesforce CTI for India and international teams
Connect your phone system with Salesforce so every call is one click away, automatically logged, and linked to the right customer.
Built for where you call
Salesforce CTI India
- Integration with Indian telephony providers such as [PROVIDER_1] and [PROVIDER_2]
- Local Indian numbers for inbound and outbound calls
- Built for Indian sales and support teams
Salesforce CTI for global teams
- Integration with global telephony providers such as Twilio
- International numbers in the countries you serve
- For teams calling customers worldwide
Salesforce CTI integration features
Click-to-call from any Salesforce record
Automatic call logging and call notes
Screen pop
Customer details appear when a call comes in.
Call recordings linked to records
Works in Salesforce Lightning and Experience Cloud sites
The right customer, before you say hello
When a call comes in, the matching Salesforce record opens with recent activity. After the call, the log and recording are saved automatically.
Acme Retail
Account · Mumbai
- Owner
- Sales team
- Open cases
- 1
- Last call
- 2 days ago
- Recording
- Linked
Call notes: asked about renewal pricing.
Incoming call
Acme Retail · +91 22xx xxx 410
See Techfen in action
Book a free demo and see how quickly your team could be live.